






Putting The High In Ridiculously High Quality Ingredients
-
Premium Materials
-
Enhanced Experience
-
Satisfaction Guaranteed
-
Smell Protection
frequently asked questions
Got questions? Weâve got answers. Whether you're curious about how NugBuddy works, shipping timelines, returns, or product compatibility â youâll find all the essential info right here. Our goal is to make your experience as smooth and enjoyable as possible.
What makes Nugbuddystorage containers differentfrom regular jars?
Every container has a doubleâwalled stainlessâsteel shell that insulates an inner glass jar, helping stabilize temperature and block light. This preserves aroma and potency far longer than singleâwall or clear jars.
Do the temperatureâcontrolled jars need batteries or chargers?
No. The âtemperatureâcontrolledâ benefit comes from the passive insulation layerâno electronics, batteries, or charging cables required.
Are Nugbuddy products smellâproof?
Yes. All jars have an airtight silicone seal, and our Cross buddy sling bag uses a zippered, waterproof outer shell plus an odorâblocking liner to keep scents contained.
How do I clean the jar and accessories?
Handâwash the inner glass with warm, soapy water wipe the stainless exterior with a damp cloth. Avoid dishwashers or abrasive pads to keep the finish scratchâfree.
What fits inside the Mini vs.OG vs. 500 ml jar?
Mini: 100 ml (Ÿ oz) ⢠OG: 300 ml (ž oz) ⢠500 ml: ~1 oz equivalent. These measurements refer to volume, not weight, so actual capacity depends on the density of your contents.
Is the 3âinâ1 Wooden RollingTray magnetic?
Yes. Each of the three acaciaâwood panels connects with embedded magnets, so you can use them individually or snap them together, then fold the set closed for travel.
Does the tray include an ashtray?
A removable, magnetâmounted ashtray nests flush inside the left panel when closed, keeping debris contained on the go.
What lighter and accessory sizes does the tray hold?
Precisionâcut slots fit standard BicÂŽ and ClipperÂŽ lighters plus 14 mm and 18 mm glass accessories.
What comes in the Nugbuddy Cleaning Kit?
A reusable soak bag, silicone caps & plugs, detail brushes, a funnel, a protective mat, and a micro fiber towelâjust add your preferred cleaning solution.
Do you ship for free?Â
Yesâstandard shipping is free on all Nugbuddy orders over $30.
How long will delivery take?Â
Orders leave our warehouse in 1â2 business days. U.S. deliveries typically arrive within 3â7 business days.
What is the return policy?
If something isnât right, email support@nugbuddy.com within 30 days of delivery for a replacement, exchange, or refund.
Is there a warranty?
All Nugbuddy products carry a oneâyear limited warranty covering manufacturing defects. Contact support with photos and your order number for assistance.
Are your materials foodâsafe?
Yes. The inner glass jars are borosilicate, and all silicone seals are BPAâfree and rated foodâgrade.
Do you offer wholesale or collaborations?
Absolutelyâfill out the form on our Contact page or email partners@nugbuddy.com and our team will get back to you.
Why do I have to verify my age on the site?
Our items are intended for adults 21 + and may be subject to local regulations. Age verification helps us stay compliant.